Providing a Superior Customer Experience is one of the most important aspects of your business when it comes to retaining existing customers.
The Superior Customer Experience begins with allowing your customers to book their training via your own website.
Customers can then view / track and manage their order, their training and qualifications via the Customer Platform (LMS).
The Genius Customer Platform (LMS) gives your clients the ability to view / track and manage their orders, training and qualifications.
Corporate buyers who book training for their staff can track their staff's training and qualifications,
from viewing attendance registers and exam results to being reminded when qualifications are due to expire, through to viewing and downloading certificates.
Your individual learners can view their own training history, when their qualifications expire and download their own certificates and more!
Gaining New Customers
For your business to grow you need to attract new customers and a Superior Customer Experience is key to this process. The Genius Customer Platform (LMS) can often be the deciding factor for prospective customers when choosing between your business and a competitor.
How do we know this? Our clients tell us that Genius has helped them to secure more business, it's that simple!
The Genius Customer Platform (LMS) gives us a competitive advantage that can often be the deciding factor when pitching to new prospects.
Our clients love being able to track the training of their staff in real time, as it saves them time and money!